Item lost or broken
Staff can check items lost because of a server problem.
- Can be checked: items lost to a bug, a rollback, or that vanished from your inventory on their own.
- Not returned: items lost in PvP, thrown away, dropped into the void, removed by a lag clear, or broken by a failed custom enchant.
To ask for a check, open a ticket on Discord or Contact, category Moderators. Write your account name, server, the item's name, when and where you lost it, and a screenshot if you have one.
To stay safe, hold valuable items and type /itemlock, and keep a free slot before buying at the auction house.
Checked by staff · 12 Oct 2026
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